CONSUMER LAW - unsolicited consumer agreement provisions of the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) - consideration of the text, context and purpose of those provisions - whether the respondents' agreements with consumers to provide tax return services were unsolicited consumer agreements under the definition in s 69(1) of the Australian Consumer Law - fair and liberal construction of remedial or beneficial legislation - whether the agreements were made as a result of "negotiations" between the respondents and consumers under s 69(1)(b) of the Australian Consumer Law - consideration of the meaning of the expression "place" in s 69(1)(b) and (1)(c) of the Australian Consumer Law
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